[{"data":1,"prerenderedAt":685},["ShallowReactive",2],{"faq-cat-shipping":3},[4,138,201,282,379,461,536,605],{"id":5,"title":6,"body":7,"category":128,"description":129,"extension":130,"meta":131,"navigation":132,"order":133,"path":134,"seo":135,"stem":136,"__hash__":137},"faq\u002Ffaq\u002Fshipping\u002Fdelivery-time\u002Findex.md","下单后几天能到货？",{"type":8,"value":9,"toc":124},"minimark",[10,14,91,97,103,113,116],[11,12,13],"p",{},"发货时效因收货地址而异。一诚从佛山南海区狮山镇发货，全国覆盖。",[15,16,17,34],"table",{},[18,19,20],"thead",{},[21,22,23,27,30],"tr",{},[24,25,26],"th",{},"区域",[24,28,29],{},"覆盖省份",[24,31,33],{"align":32},"center","预计时效",[35,36,37,52,65,78],"tbody",{},[21,38,39,43,46],{},[40,41,42],"td",{},"🔵 广东\u002F邻省",[40,44,45],{},"广东、福建、江西、湖南、广西、湖北",[40,47,48],{"align":32},[49,50,51],"strong",{},"1-3天",[21,53,54,57,60],{},[40,55,56],{},"🟢 华东\u002F华中",[40,58,59],{},"上海、江苏、浙江、安徽、河南",[40,61,62],{"align":32},[49,63,64],{},"2-4天",[21,66,67,70,73],{},[40,68,69],{},"🟡 华北\u002F西南",[40,71,72],{},"北京、天津、河北、山东、山西、四川、重庆、云南、贵州",[40,74,75],{"align":32},[49,76,77],{},"3-5天",[21,79,80,83,86],{},[40,81,82],{},"🔴 西北\u002F东北",[40,84,85],{},"陕西、甘肃、宁夏、青海、新疆、辽宁、吉林、黑龙江、内蒙古、西藏",[40,87,88],{"align":32},[49,89,90],{},"5-10天",[11,92,93,96],{},[49,94,95],{},"时效计算方式","：从发货日起算，不是下单日。当天下午4点前下单可当天发出，4点后次日发出。",[11,98,99,102],{},[49,100,101],{},"快递 vs 物流","：",[104,105,106,110],"ul",{},[107,108,109],"li",{},"小件（几张板、小尺寸）：走快递，速度较快，可在线追踪",[107,111,112],{},"大件（批量、大尺寸）：走物流专线，需到当地物流点自提（或送货上门需确认）",[11,114,115],{},"如需查询具体到货时间，联系客服并提供收货城市。",[11,117,118,119],{},"→ 相关：",[120,121,123],"a",{"href":122},"\u002Ffaq#same-day-shipping","今天下单今天能发货吗？",{"title":125,"searchDepth":126,"depth":126,"links":127},"",2,[],"发货与物流","广东\u002F邻省1-3天，华东\u002F华中2-4天，华北\u002F西南3-5天，西北\u002F东北5-10天。从佛山南海狮山发货，小件走快递可追踪，大件走物流专线。","md",{},true,11,"\u002Ffaq\u002Fshipping\u002Fdelivery-time",{"title":6,"description":129},"faq\u002Fshipping\u002Fdelivery-time\u002Findex","RC0BodEbgsk0pXNF6xf736-Sqv7mKaxL_ci8l71dkB4",{"id":139,"title":123,"body":140,"category":128,"description":194,"extension":130,"meta":195,"navigation":132,"order":196,"path":197,"seo":198,"stem":199,"__hash__":200},"faq\u002Ffaq\u002Fshipping\u002Fsame-day-shipping\u002Findex.md",{"type":8,"value":141,"toc":192},[142,148,153,164,169,180,186],[11,143,144,147],{},[49,145,146],{},"下午4点前下单，当天发出；4点后下单，次日发出。"," 这是标准规则，但有以下情况需要注意：",[11,149,150,102],{},[49,151,152],{},"当天发货的前提条件",[104,154,155,158,161],{},[107,156,157],{},"所选板材有现货（常规厚度和尺寸通常有库存）",[107,159,160],{},"无需复杂加工（简单裁切可在当天完成；打孔、异形需额外时间）",[107,162,163],{},"订单在当日下午4:00前确认并支付",[11,165,166,102],{},[49,167,168],{},"以下情况可能延迟发货",[104,170,171,174,177],{},[107,172,173],{},"非标尺寸需要定制生产（挤出产线排期）",[107,175,176],{},"复杂加工（CNC异形雕刻、批量冲孔等）",[107,178,179],{},"特殊颜色\u002F特殊厚度（可能需要配色或调整产线）",[11,181,182,185],{},[49,183,184],{},"建议","：急用的客户下单时主动告知客服\"今天能发吗\"，客服会确认库存和加工排期，给出准确答复。广东邻省客户今天发明天到，尤其适合紧急补货场景。",[11,187,118,188],{},[120,189,191],{"href":190},"\u002Ffaq#rush-shipping","可以加急发货吗？",{"title":125,"searchDepth":126,"depth":126,"links":193},[],"下午4点前下单当天发出，4点后次日发出。前提是有现货且无需复杂加工。广东邻省客户今天发明天到，紧急补货尤其适合。",{},12,"\u002Ffaq\u002Fshipping\u002Fsame-day-shipping",{"title":123,"description":194},"faq\u002Fshipping\u002Fsame-day-shipping\u002Findex","VReiaAcbaYK3CTk_1Z_q-xOvGRvDo14rt-k_PLIWyPg",{"id":202,"title":191,"body":203,"category":128,"description":275,"extension":130,"meta":276,"navigation":132,"order":277,"path":278,"seo":279,"stem":280,"__hash__":281},"faq\u002Ffaq\u002Fshipping\u002Frush-shipping\u002Findex.md",{"type":8,"value":204,"toc":273},[205,211,216,235,240,251,256,267],[11,206,207,210],{},[49,208,209],{},"可以安排优先发货，但物流时效本身无法保证。"," 需要区分两个概念：",[11,212,213,102],{},[49,214,215],{},"我们能控制的——生产\u002F加工加急",[104,217,218,221,224,227],{},[107,219,220],{},"在产线排期允许的情况下，优先处理您的订单",[107,222,223],{},"简单裁切可当天完成并发货",[107,225,226],{},"复杂加工尽量压缩至最短周期",[107,228,229,230,234],{},"建议提前电话\u002F微信沟通（",[120,231,233],{"href":232},"tel:14749886770","14749886770","），确认能否加急",[11,236,237,102],{},[49,238,239],{},"我们无法控制的——物流运输时效",[104,241,242,245,248],{},[107,243,244],{},"快递\u002F物流公司的中转和配送速度不受我们控制",[107,246,247],{},"偏远地区（西北、东北）即使加急发货，物流仍需5-10天",[107,249,250],{},"极端天气、节假日、双十一等高峰期物流会明显延迟",[11,252,253,102],{},[49,254,255],{},"实用建议",[104,257,258,261,264],{},[107,259,260],{},"广东及邻省客户：加急效果明显（当天发、次日到），值得安排",[107,262,263],{},"远距离客户：加急发货对总时效帮助有限，不如提前下单留足时间",[107,265,266],{},"紧急项目：优先选择标准尺寸现货，避免定制加工增加等待时间",[11,268,118,269],{},[120,270,272],{"href":271},"\u002Ffaq#custom-lead-time","定制加工需要多长时间？",{"title":125,"searchDepth":126,"depth":126,"links":274},[],"可以安排生产\u002F加工优先处理，但物流运输时效本身不受我们控制。广东邻省加急效果明显（当天发次日到），远距离地区建议提前下单留足时间。",{},13,"\u002Ffaq\u002Fshipping\u002Frush-shipping",{"title":191,"description":275},"faq\u002Fshipping\u002Frush-shipping\u002Findex","28wLQ-dvw79QKemXDe_fXoQrBZsAtnHWpY0Ls1ZRLlo",{"id":283,"title":284,"body":285,"category":128,"description":372,"extension":130,"meta":373,"navigation":132,"order":374,"path":375,"seo":376,"stem":377,"__hash__":378},"faq\u002Ffaq\u002Fshipping\u002Fpackaging\u002Findex.md","板材怎么包装？运输会损坏吗？",{"type":8,"value":286,"toc":370},[287,294,299,318,323,338,343,357,363],[11,288,289,290,293],{},"一诚采取",[49,291,292],{},"分层包装策略","，根据订单数量和运输距离选择最合适的包装方式，尽可能减少运输损伤。",[11,295,296,102],{},[49,297,298],{},"标准包装（零售\u002F小批量）",[104,300,301,308,315],{},[107,302,303,304,307],{},"单张或多张板材叠加后以",[49,305,306],{},"气泡膜","紧密包裹，防尘防潮",[107,309,310,311,314],{},"四角加装",[49,312,313],{},"PP护角","，防止边角碰撞损伤",[107,316,317],{},"表面覆盖保护膜，防止运输摩擦划伤",[11,319,320,102],{},[49,321,322],{},"批量\u002F大货包装",[104,324,325,332,335],{},[107,326,327,328,331],{},"板材整齐码放于",[49,329,330],{},"木制托盘","上，缠绕膜+打包带双重固定",[107,333,334],{},"底部托盘隔离地面，防潮防压",[107,336,337],{},"整体打包，物流叉车装卸，降低单张折损风险",[11,339,340,102],{},[49,341,342],{},"运输损坏处理",[104,344,345,348,354],{},[107,346,347],{},"收货时请当场检查外包装是否完好",[107,349,350,353],{},[49,351,352],{},"如发现明显破损，请拒收并立即联系客服","——我们免费补发，无需您承担任何费用",[107,355,356],{},"签收后发现的质量问题（非运输造成），也请拍照联系客服，我们会负责到底",[11,358,359,362],{},[49,360,361],{},"特别提醒","：大件物流运输中偶尔出现边角轻微擦痕属于正常现象，不影响板材使用性能。如对品相有严格要求（如用作展示面板），下单时请备注，我们会额外加强包装。",[11,364,118,365,369],{},[120,366,368],{"href":367},"\u002Ffaq","退换货\u002F售后政策","（如收到有问题怎么办）",{"title":125,"searchDepth":126,"depth":126,"links":371},[],"零售用气泡膜+护角包装，批量打木托+打包带固定。收货时发现明显破损请拒收并联系客服，免费补发。签收后质量问题拍照联系客服负责到底。",{},14,"\u002Ffaq\u002Fshipping\u002Fpackaging",{"title":284,"description":372},"faq\u002Fshipping\u002Fpackaging\u002Findex","uO71EdtQN0tqwxFwPuzQIUGWNd33ISq8TnsnZwm0NPU",{"id":380,"title":381,"body":382,"category":128,"description":454,"extension":130,"meta":455,"navigation":132,"order":456,"path":457,"seo":458,"stem":459,"__hash__":460},"faq\u002Ffaq\u002Fshipping\u002Fdelivery-door\u002Findex.md","可以送货上门吗？运费怎么算？",{"type":8,"value":383,"toc":452},[384,389,394,414,419,430,436,442],[11,385,386],{},[49,387,388],{},"可以，板材通过物流发货，小件可快递。",[11,390,391,102],{},[49,392,393],{},"运输方式",[104,395,396,402,408],{},[107,397,398,401],{},[49,399,400],{},"整车\u002F零担物流","：大批量板材，按体积和重量计价",[107,403,404,407],{},[49,405,406],{},"快递","：小件\u002F样品，按重量计价",[107,409,410,413],{},[49,411,412],{},"自提","：佛山本地到厂自提更省",[11,415,416,102],{},[49,417,418],{},"运费因素",[104,420,421,424,427],{},[107,422,423],{},"尺寸和重量（体积越大越贵）",[107,425,426],{},"距离（省外比省内贵）",[107,428,429],{},"特殊尺寸（2.6m宽幅、超长板需要专车或特殊装卸）",[11,431,432,435],{},[49,433,434],{},"下单流程","：报收货地址和数量 → 我们算运费报总价 → 确认后发货。",[11,437,438,441],{},[49,439,440],{},"提示","：大板（如2.6m宽、超6m长）要先确认当地物流能不能卸货、收货地有没有叉车\u002F人工卸货条件。",[11,443,118,444,447,448],{},[120,445,6],{"href":446},"\u002Ffaq#delivery-time","　",[120,449,451],{"href":450},"\u002Ffaq#cut-for-shipping","大板可以裁开运输吗？",{"title":125,"searchDepth":126,"depth":126,"links":453},[],"可以发货：板材走物流(整车\u002F零担)，运费按体积重量算；小件可快递。佛山本地可自提或送货。大板\u002F超长板(最长20m)提前确认运输方案。",{},77,"\u002Ffaq\u002Fshipping\u002Fdelivery-door",{"title":381,"description":454},"faq\u002Fshipping\u002Fdelivery-door\u002Findex","10AhlhuhiHv5-R9EYEqVVm2539IOw_DRmkDNsEoRZmw",{"id":462,"title":463,"body":464,"category":128,"description":529,"extension":130,"meta":530,"navigation":132,"order":531,"path":532,"seo":533,"stem":534,"__hash__":535},"faq\u002Ffaq\u002Fshipping\u002Felevator-large-board\u002Findex.md","大板搬不进电梯怎么办？",{"type":8,"value":465,"toc":527},[466,471,476,497,502,513,519],[11,467,468],{},[49,469,470],{},"大板进不了电梯是常见问题，提前规划就行。",[11,472,473,102],{},[49,474,475],{},"解决方案",[477,478,479,485,491],"ol",{},[107,480,481,484],{},[49,482,483],{},"裁开再运（更省事）","：下单时说明要进电梯，我们按电梯尺寸裁切——现场拼接或直接用，裁切精度±1-3mm",[107,486,487,490],{},[49,488,489],{},"选窄幅板","：常规板有1220mm宽规格，比2600mm宽幅更容易进门",[107,492,493,496],{},[49,494,495],{},"楼梯\u002F吊装","：小板走楼梯，大板吊装（成本高，一般不推荐）",[11,498,499,102],{},[49,500,501],{},"下单前必说",[104,503,504,507,510],{},[107,505,506],{},"电梯门尺寸（宽×高）",[107,508,509],{},"电梯轿厢深度",[107,511,512],{},"楼层（决定要不要吊装）",[11,514,515,518],{},[49,516,517],{},"我们怎么做","：确认尺寸后，推荐既能用又装得进电梯的裁切方案——比如把2.6m×4m的大板裁成2块1.3m×4m或按需分块。",[11,520,118,521,447,523],{},[120,522,451],{"href":450},[120,524,526],{"href":525},"\u002Ffaq#custom-cutting","可以按尺寸定制切割吗？",{"title":125,"searchDepth":126,"depth":126,"links":528},[],"提前规划：①让厂家裁开再运(裁切精度±1-3mm)②选窄幅板(如1220mm宽)③楼梯搬运\u002F吊装。下单前说清楼道、电梯尺寸，我们给装得进电梯的规格方案。",{},78,"\u002Ffaq\u002Fshipping\u002Felevator-large-board",{"title":463,"description":529},"faq\u002Fshipping\u002Felevator-large-board\u002Findex","wsU8b4WUFE5slecL3Ke0vGx-VXYUjd9JIYz0T8Uj8jk",{"id":537,"title":451,"body":538,"category":128,"description":598,"extension":130,"meta":599,"navigation":132,"order":600,"path":601,"seo":602,"stem":603,"__hash__":604},"faq\u002Ffaq\u002Fshipping\u002Fcut-for-shipping\u002Findex.md",{"type":8,"value":539,"toc":596},[540,545,550,561,566,577,583,588],[11,541,542],{},[49,543,544],{},"可以，大板可以裁开运输，不影响性能。",[11,546,547,102],{},[49,548,549],{},"什么时候需要裁开",[104,551,552,555,558],{},[107,553,554],{},"进不了电梯\u002F楼道",[107,556,557],{},"车辆装不下（2.6m宽、超长板）",[107,559,560],{},"现场不方便搬运",[11,562,563,102],{},[49,564,565],{},"裁开方式",[104,567,568,571,574],{},[107,569,570],{},"按电梯\u002F车辆尺寸裁切（如2.6m宽裁成1.3m宽两块）",[107,572,573],{},"按使用尺寸直接裁好（到货直接用）",[107,575,576],{},"裁切精度±1-3mm，拼接缝不影响使用",[11,578,579,582],{},[49,580,581],{},"焊接场景","：池体\u002F槽体本来就要裁板焊接——直接按展开图裁好发运，现场焊接省事。",[11,584,585,587],{},[49,586,440],{},"：如果只是运输方便，建议裁切尺寸同时兼顾使用（少一道加工）；有拼接要求的说明清楚，我们按拼缝预留余量。",[11,589,118,590,447,593],{},[120,591,284],{"href":592},"\u002Ffaq#packaging",[120,594,463],{"href":595},"\u002Ffaq#elevator-large-board",{"title":125,"searchDepth":126,"depth":126,"links":597},[],"可以。大板按运输\u002F搬运需要裁开发货，裁切精度±1-3mm，到货可拼接使用。裁开不影响板材性能。焊接场景裁开正好减少现场拼接难度。",{},79,"\u002Ffaq\u002Fshipping\u002Fcut-for-shipping",{"title":451,"description":598},"faq\u002Fshipping\u002Fcut-for-shipping\u002Findex","J-XHT8JFT370qK_DK8Um4aIrDM8QvIpT8Ujn1uEQ_nU",{"id":606,"title":607,"body":608,"category":128,"description":678,"extension":130,"meta":679,"navigation":132,"order":680,"path":681,"seo":682,"stem":683,"__hash__":684},"faq\u002Ffaq\u002Fshipping\u002Fafter-sale-issue\u002Findex.md","收到货有问题怎么办？",{"type":8,"value":609,"toc":676},[610,615,620,638,643,651,656,667,672],[11,611,612],{},[49,613,614],{},"收到货有问题，按两种情况处理。",[11,616,617,102],{},[49,618,619],{},"1. 运输破损（收货时发现）",[104,621,622,625,632],{},[107,623,624],{},"收货时当场检查外包装",[107,626,627,628,631],{},"如发现破损，请",[49,629,630],{},"及时联系客服","——拍照留存（破损部位+外包装+运单），客服核实确认后再进行退换处理",[107,633,634,637],{},[49,635,636],{},"不要直接拒收或自行处理","：大件运输成本高，经客服核实后能修则修、能换则换，尽量减少来回运输损耗",[11,639,640,102],{},[49,641,642],{},"2. 质量问题（签收后）",[104,644,645,648],{},[107,646,647],{},"拍照（问题部位+整板）联系客服",[107,649,650],{},"质量问题（厚度不足、开裂、色差严重等）：客服核实后按实际情况处理",[11,652,653,102],{},[49,654,655],{},"到货验收建议",[104,657,658,661,664],{},[107,659,660],{},"厚板用游标卡尺抽检厚度（标注10mm，实测明显不足就是问题）",[107,662,663],{},"检查表面（划痕、杂质、黑点）",[107,665,666],{},"尺寸抽检（长度宽度，公差±1-3mm内正常）",[11,668,669,671],{},[49,670,440],{},"：运输中边角轻微擦痕属正常现象，不影响使用；对品相要求严格（展示面板）下单时备注，我们加强包装。",[11,673,118,674],{},[120,675,284],{"href":592},{"title":125,"searchDepth":126,"depth":126,"links":677},[],"收货当场检查：明显破损拒收并联系客服免费补发；签收后质量问题拍照联系，负责到底。尺寸\u002F厚度到货可游标卡尺抽检，有问题按合同处理。",{},80,"\u002Ffaq\u002Fshipping\u002Fafter-sale-issue",{"title":607,"description":678},"faq\u002Fshipping\u002Fafter-sale-issue\u002Findex","H6ei-uzYo3isZJSwymjcpZD-dhJ4afBUjlDAaKyP31E",1789897844191]